Q & A:
1. where is BODY TECH cooperate U.S located?
BODY TECH is a U.S based COMPANY located LA, ORANGE COUNTY. And We have technicians located throughout the United States. We will find the nearest tech to you if you ever have an issue with your massage chair.
2. What is the WARRANTY?
We warrant our products to be free of defects in materials and workmanship when used under expected operating conditions. For long term peace of mind BODY TECH also offers attractive two - five years enhance protection according to massage chair models, providing you complete in-home service and parts head –to-toe coverage.
3. How do I place an ORDER?
We want you to feel as secure as possible when making a purchase with us, therefore we offer a few different ways to place your order.
Order ONLINE – When you place an order through our website, you will find it safe, easy, and fast. Available 24 hours a day.
Call US – Our Customer Service Team is ready to take your order by phone, You can reach us at 213-380-0700 during our normal business hours. M-F:10-6, SAT 11-5 (excluding holidays).
4. Where is the product delivered with FREE SHIPPING?
We offer free shipping within 100 miles from Los Angeles including first floor, chair assembly in the room of your choice and removal of all packaging so you can start to enjoy your new chair.
5. How long does it take for DELIVERY?
Delivery can vary depending on where you live, our chairs are shipped out from our warehouse located in Los Angeles, it can take anywhere from 10 to 14 business days. Our delivery company will contact customer directly to schedule a delivery date and time. Delivery sometimes get delayed new to weather and other conditions possibly up to 30 days.
6. Is assembly required? How difficult is it to assemble?
Yes, but we make it quick and simple with pre-assembly of most of the components, our easy-to-follow instruction manuals. Home assembly typically takes about 30 minutes. We also recommend you have a buddy on hand to help you move your chair, as they are heavy and are best moved by two people. If you feel you're unable to assemble your BODY TECH Massage Chair on your own, we offer white glove delivery for an additional fee, which includes assembly in the room of your choice.
7. Do you have monthly payment plan?
We offer 0% financing for 24 months through Synchrony Financial, which you can apply for instant approval today! Outside of our financing offer, we do not provide monthly payment plans or layaways.
8. What can I do if TROUBLESHOOT issue?
In the rare event that a repair or part replacement is required, we have the most responsive service department in the industry with skilled technicians around the country. Please contact us at 213-380-0700 or use the form below. We look forward to assisting you.
Get in touch.
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.